Sorry We're Closed

Sorry We're Closed is a visually striking survival horror game that wins over most players with its bold LGBTQ+ representation and unique art style, but technical and pacing issues hold it back from universal acclaim. Based on 200 reviews, 52% of players loved it, 28% liked it, 11% had mixed feelings, 6% disliked it, and 3% hated it. The game's strongest assets are its art style (97% positive mentions) and character design (96% positive), while gameplay (81% positive) and story (90% positive) also receive high praise.

TOP 3 praise points:

1. Art Style and Character Design: Players consistently rave about the game's visual identity. One player said, "Beautiful art, interesting and well-written story, fun gameplay. Some of the coolest character designs I've ever seen, bar none." Another called it "a beautiful combination of a resident evil 'style' top-down shooter with early playstation graphics, hyper-colourful character art." The art style received 97% positive mentions.
2. LGBTQ+ Representation: The game's unapologetic queer themes are a major draw. A player described it as "Gay Silent Hill with good characters, an incredibly memorable art style, and banger after banger for an OST." Another called it "Unapologetically gay and trans Silent Hill with a Killer7 aesthetic." This topic had 87% positive ratio among 45 mentions.
3. Homage to Classic Survival Horror: Many players appreciate the game's nods to genre icons. One said it's "a beautiful combination of a resident evil 'style' top-down shooter with early playstation graphics." Another noted it "offers something truly unique in its genres" while blending Silent Hill and TellTale elements. Homage to classics had 94% positive ratio.

TOP 3 complaint points:

1. Pacing and Gameplay Depth: Some players find the game poorly paced or shallow. One said, "Man this has all the makings of a great horror game but none of the pacing it needs. It's more like a visual novel with interspersed action scenes." Another complained, "the combat is such a snorefest, far too easy and you get way too many resources." Gameplay had 81% positive ratio, but 19% of mentions were negative.
2. Writing and Character Quality: While many praise the story, a vocal minority find it lacking. One player stated, "the story & the characters are cheaply made, and it's hard to get hooked by either the story or anyone with this poor writing." Another called it "Low effort visual novel plot with a resident evil gameplay made worse." Story had 90% positive ratio, but 10% negative.
3. LGBTQ+ Content as a Turn-off: A small but vocal group criticizes the game for its queer themes. One said, "It's just LGBTQ+ sht; besides that, it's yet another mid game with nothing interesting—a walking simulator with simple puzzles." Another complained about "they" pronouns. This topic had 13% negative ratio.

While overall sentiment is positive (80% loved or liked), there are notable risk signals. The 3% hated reviews include complaints that the game feels "unfinished" or "offensive" due to its LGBTQ+ content. One player said, "Man what a major bummer this is. Game is dope, really dope but then they are hitting me with the 'they' pronouns left and right." Additionally, the 11% mixed reviews highlight pacing issues and shallow gameplay, which could deter players seeking a traditional survival horror experience. The game's short length (12 mentions, 75% positive) and limited save slots (noted in replayability complaints) are minor but recurring frustrations. Overall, the risk level is low, as the core audience strongly embraces the game's unique identity.